Innovation, diversity of thinking and the necessity of strangers - some tips

"99% of all new ideas are based on the ideas and insights of others - often strangers"  These strangers could be customers, they could come from another industry sector, from another time in history, or even another species. One of my favourite books from 2015 is Alan Gregerman's The Necessity of Strangers which challenges us to step outside what we are familiar with and connect with strangers to accelerate breakthrough thinking and innovation.  Here is a talk he gave.