We have set up this page for our financial services clients to share some information on changes in the industry that challenge business models, strategy and service delivery in the sector.
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A card that helps customers budget to achieve their financial goals
Simple isn't actually a bank, it's a US-based free card-service partnered with FDIC-insured institutions. Simple provides online and mobile tools to help users manage their funds. Co-Founder and CEO of Simple, Ryan Reich is interviewed about how it works. See more about Simple on their web site - https://www.simple.com/
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Peer-to-peer lending - A 3 minute peer-to-peer personal loan
SocietyOne is an Australian peer-to-peer lender that provides unsecured personal loans simply and quickly. Another example of disruption in the financial services market - https://www.societyone.com.au/peer-to-peer-lending/
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An improved customer experience -
A 90 second on-line loan application Avoca is an Australian business that provides cloud-based solutions to make banking transactions effortless for customers and supports improved customer acquisition - http://www.avoka.com/
The Future of Mutuals in Australia
An interesting 2017 KPMG article on trends in the mutual financial industry. This may also provide some benchmark data.
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Banking Re-imagined
A US article with some interesting scenarios on the future of banking over the next 5-10 years.
The Future of Financial Services
A paper prepared for the World Economic Forum on how disruptive innovations are reshaping the way financial services are structured, provisioned and consumed. Look for sections of interest within this 178 page presentation.
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